Sometimes a simple kind word, or gesture, can go a long way.
Jenn Childs, a server at Johnny’s in London, was praised with some extremely kind words this past week, in a message she received a message from the daughter of two of Childs’ regular customers at Johnny’s.
Screenshots of the original Facebook post can be found at the bottom of the page, and the note is recreated here for your convenience.
Hi there Jenn
My name is Catherine. I’m a friend of Michelle. A few days ago you had made a comment on one of Michelle’s pix on fb and I recognized your picture, I think.
Are you a server at Johnny’s ? My parents go in there fairly often and they have spoken so highly of your service. One day they treated me to lunch but we didn’t have your table and they pointed you out to me.
I wanted to say thank you for being so kind to my parents. They have been struggling thru a lot of recent health issues and even though they’re not that old, their health has certainly affected their mobility and my Mom gets quite emotional these days. EVERY time they go to Johnnie’s, you are so kind and treat them very very well. I want you to know I’m so grateful for that. I hope you know what good service means to people like my parents and then to me because I feel like you never rush them or make them feel like they’re not a valuable customer.
You should be proud of your skills !!! Many times servers struggle with balancing good service with the speed of peak service times. I think my parents feel very vulnerable these days with the emotions that come with unexpected health issues but YOU make a difference in their day when they have you as a server !
So often people complain about bad service so I think its REALLY important that we take some time to congratulate someone on EXTRAORDINARY service too …..and that’s you ! Extraordinary
THANK YOU !
Thank you for being great at your job but more importantly, thank you for being a wonderfully patient, good person
I wont forget your kindness to my parents.
I hope you’re having a fabulous long weekend !
How amazing is that? A kind word, or gesture, goes a long way. Notes like this AND the hard work / kindness from Childs warm my heart.
I think I’ll go sit in Jenn’s section from now on 🙂